Reminder
When processing transactions through the UPS Direct Transaction Program, please be sure to review the prospectus to understand how the price is determined. The prospectus is also available on this website by clicking on “Important Information for Owners of Class A Common Stock” or by simply clicking here.

Account Access
Access your United Parcel Service, Inc. Shareowner Account(s) below:

Class A Common Stock Shareowners
click on
Employee Online Portal

Important Forms:

Request for Conversion of Class A Shares to Class B, and Transfer of Ownership
Direct Transaction Program and Electronic Funds Deposit of Dividends
Request for Conversion of UPS Class A Shares to Class B, and Donation to Charity
Request for Conversion of UPS Class A Shares to Class B, and Donation to United Way (EMPLOYEES & RETIREES ONLY)
Request for Transfer within UPS Class A Stock
Request for Name Change on UPS Class A Stock
Tax Certification Form W-9
Substitute IRS Form W-8BEN

Access to UPS Class A Investor Activity Report ("IAR"):

Access to online UPS Class A Common Stock Investor Activity Report ("IAR") is available via the Employee Online Portal from the "Tax Forms and Documents" tab. Should you need a more current year-to-date IAR, please contact UPS Shareowner Services at Toll-Free 1-888-663-8325 or International Shareowners/outside of the U.S. call 1-201-680-6612.

Please click on one of the links below to review a description of these websites to determine which website should be used to access your account(s).

Important Information for Owners of Class A Common Stock »

NOTE:

  • If you hold UPS Class A and Class B Common Stock in the “same account,” you must access both holdings through the Employee Online Portal.
  • “Only” if you hold UPS Class A and Class B Common stock in “different accounts,” you must establish separate login credentials to access each account through two (2) different websites. UPS Class A holdings should be accessed through the Employee Online Portal and UPS Class B holdings should be accessed through the Investor Center website. Login instructions for Investor Center can be found under the below “Important Information for Owners of Class B Common Stock” link.

The secure Employee Online Portal is for UPS shareowners and employees to access and manage their Class A Common stock.

To access your account via the Employee Online Portal, choose one of the scenarios below:

Existing User:

  • Click on the “Login” button above for the Employee Online Portal
  • Select the “Login” button for “Existing User”
  • Enter your User ID. If you do not recall your User ID, select the “Forgot User ID” button. Your User ID will be sent to you via the email address that we have on your account
  • Enter your password. If you do not recall your password, select the “Forgot Password” button. Your password will be sent to you via the email address that we have on your account
  • Follow any step-by-step instructions to complete your account setup
  • You will then be taken to your Employee Portfolio page
  • On subsequent logins to the website, you will continue to select Login for “Existing User” and enter the same User ID and Password

New User:

  • Click on the “Login” button above for the Employee Online Portal
  • Select the “Activate Account” button for “New User”
  • Your “Global Identifier” is your UPS Employee ID/GEM ID.
  • Your PIN/Password would be the original PIN assigned to your account upon your employment.  If you do not have your PIN/Password, please contact Computershare to have a new password emailed to you.
  • Follow the step-by-step on screen instructions to complete your account setup
  • You will then be taken to your Employee Portfolio page
  • On subsequent logins to this website, you would select “Login” for “Existing User” and utilize the User ID and password you have set on this initial session.

Important Forms:
(Forms previously used for BNY Mellon transactions should no longer be used)

To sign up for electronic proxy www.icsdelivery.com/ups
Direct Transaction Program Prospectus
UPS Class A Common Stock Dividend Reinvestment Prospectus
UPS Class A Common Stock Discounted Employee Stock Purchase Plan Prospectus

Contact Us

Phone:
Class A Common
Toll free 1-888-663-8325. 
International shareowners/outside of the U.S. call 1-201-680-6612
The hearing impaired 1-800-231-5469 within the U.S. or hearing impaired/International TDD #:  1-201-680-6610 outside of the U.S. 

Regular Mail:
UPS
c/o Computershare
P.O. Box 505002
Louisville, KY 40233-5002

Expedited Delivery:
UPS
c/o Computershare
462 South 4th Street, Suite 1600
Louisville, KY 40202


Important Information for Owners of Class B Common Stock »

You may access your Class B holdings through our secure Investor Center website.

Class B Common Stock Shareowners
click on
Investor Center

NOTE:

  • If you hold UPS Class A and Class B Common Stock in the “same account,” you must access both holdings through the Employee Online Portal. Please DO NOT attempt to register/access these holdings through the Investor Center website.
  • "Only" if you hold UPS Class A and Class B Common stock in "different accounts," you must establish separate login credentials to access each account through two (2) different websites. UPS Class A holdings should be accessed through the Employee Online Portal and UPS Class B holdings should be accessed through Investor Center website. Login instructions for the Employee Online Portal can be found under "Important Information for Owners of Class A Common Stock" above and Class B access instructions for the Investor Center website are listed below.

To access your account(s) via Investor Center for the first time:

  • Click on the “Login”  button above for Investor Center
  • Select “Create Login” under “New User”
  • For “Select a Company you own shares in:” enter “UPS”
  • Enter the Social Security number or U.S. Tax ID number associated with the account you wish to access
  • Enter the zip code for the address listed on the account you wish to access
  • Enter the characters shown in the security image displayed
  • Click the check box to agree to the Terms and Conditions of website usage
  • On subsequent logins to this website, you would select "Login" for "Existing User" and use the User ID and Password you have set on this initial session.

To sign up for electronic proxy:
http://www.icsdelivery.com/ups

Important Forms:
(Forms previously used for BNY Mellon transactions should no longer be used)

https://www-us.computershare.com/Investor/Company#SCUSUPS
Computershare CIP for UPS Class B Direct Stock Purchase and Dividend Reinvestment Plan
Computershare CIP Supplement for UPS Class B Direct Stock Purchase and Dividend Reinvestment Plan
International Currency and Wire Payment Registration Form
Tax Certification Form W-9
Substitute IRS Form W-8BEN
UPS Class B Transfer Package US Holder Deceased
UPS Class B Transfer Package Foreign Holder Deceased
UPS Class B Transfer Package US Holder General
UPS Class B Transfer Package Foreign Holder General

Contact Us

Phone:
Class B Common
Toll-free 1-800-758-4674 U.S. or 201-680-6612 International
The hearing impaired 1-800-231-5469 within the U.S. or hearing impaired/International TDD #:  1-201-680-6610 outside of the U.S. 

Regular Mail:
UPS
c/o Computershare
P.O. Box 505002
Louisville, KY 40233-5002

Expedited Delivery:
UPS
c/o Computershare
462 South 4th Street, Suite 1600
Louisville, KY 40202